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Security and Data
 
What happens to the information I share with the AI?

Everything remains private. Nothing is shared with third parties and no data is sold.

 
Is the technology safe?

Yes. The environment is encrypted and complies with all GDPR EU guidelines.

 
Are my conversations stored?

Temporarily, to guide you better. You can delete them at any time.

 
Is anyone watching what I type?

No. No one ever watches your conversations.

Sign up and getting started
 
Do I need to talk to a human coach first?

No, you can start right away with Isen.

 
What if Isen doesn’t give me the answers I’m looking for?

Try rephrasing your question. If Isen still isn’t helping enough, you can connect with The Reset House. Together, you’ll explore your situation and decide whether a coaching program is right for you. Be aware The Reset House team only speaks Dutch or English.

 
Can I use Isen without an account?

No, an account is required.

 
Is Isen suitable for every question?

Isen coaches every facet of personal growth — helping you lead with awareness and purpose. It encourages you to pause, reset, and grow. In case of profound mental health concerns, Isen will guide you to appropriate professional support.

 
How do I start with Isen?

Sign up with your email, set a password and select your subscription. You can get started right away.

Subscriptions
 
Can I pause or change my subscription?

You cannot pause your subscription, but you can change or cancel it at any time.

 
Is this reimbursed by my employer?

More and more employers reimburse AI coaching as part of vitality or leadership development.

 
Am I tied to a subscription?

No. You can cancel at any time. Once the paid period has ended, the subscription will expire.